Hair Vitals
Privacy Terms

Terms of Service

Last updated: June 9, 2026

These Terms of Service ("Terms") govern your use of the Hair Vitals mobile application ("App") operated by Hair Vitals ("we," "our," or "us"). By using the App, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use Hair Vitals. By creating an account, you confirm that you meet this requirement.

2. Account

You are responsible for maintaining the security of your account credentials. You agree to provide accurate information when creating your account and to keep it up to date. You are responsible for all activity that occurs under your account.

3. Not Medical Advice

Hair Vitals is an informational tool, not a medical service. The AI-generated hair scores, classifications, and observations are for personal tracking purposes only and do not constitute medical advice, diagnosis, or treatment recommendations. Always consult a qualified healthcare professional (such as a dermatologist) before starting, stopping, or changing any treatment.

4. Subscriptions & Payments

  • Hair Vitals offers a free tier and paid subscription plans ("Hair Vitals Pro").
  • Subscriptions are billed through the Apple App Store. Payment terms, billing cycles, and refund policies are governed by Apple's terms.
  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
  • You can manage or cancel your subscription in your device's App Store settings.

5. Your Content

You retain ownership of the photos and data you provide to Hair Vitals. By using the App, you grant us a limited license to process your photos and data solely for the purpose of providing the Hair Vitals service (AI analysis, progress tracking, and related features).

6. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Upload content that is not related to hair health tracking
  • Attempt to reverse-engineer, decompile, or tamper with the App
  • Share your account with others or create multiple accounts
  • Use automated systems or bots to access the App

7. AI Analysis Accuracy

Our AI analysis provides estimates based on the photos you submit. Results may vary depending on photo quality, lighting, angles, and other factors. We do not guarantee the accuracy or completeness of any analysis. Hair scores and classifications should be used as general indicators, not definitive assessments.

8. Service Availability

We strive to keep Hair Vitals available and reliable, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features at any time. We will make reasonable efforts to notify you of significant changes.

9. Limitation of Liability

To the fullest extent permitted by law, Hair Vitals and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability for any claim related to the App shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Hair Vitals and its operators from any claims, damages, or expenses arising from your use of the App or violation of these Terms.

11. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time by contacting us. Upon termination, your right to use the App ceases and your data will be handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the updated Terms. We will notify you of material changes through the App or by updating the date at the top of this page.

13. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable law.

14. Contact Us

If you have questions about these Terms, contact us at support@hairvitals.app.

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